advanced education

Effective management

Term of training: 36 hours
Start of classes: as groups are formed
Cost of education: 12000 rubles
For whom
  • Owners of business
  • Beginning entrepreneurs and managers
  • All those who want to develop their communication and management skills
  • Upon completion of training, a Certificate of Professional Development is issued
  • Training of specialists with advanced managerial soft skills
Form of training
  • Distance learning with the use of remote educational technologies (online course on the educational platform of the university)
Course Programme
Block 1: Management skills
Classification of management skills. The concept of entrepreneurial skills. Triangle of development. Classification of management skills, the difference between hard soft-skills. Tools of intellectual entrepreneurship.

    • What are hard soft-skills?What is emotional intelligence?
Block 2: Management Communications
The essence of communication. Communication as a process. The role of communication in management. Organizational communications.
  • The communicative process and its structure
  • Linear and non-linear communication models
  • Sociological and psychological models of communication
  • Features of interpersonal communication
  • Styles of interpersonal communication
  • Communication barriers
  • Methods to optimize communications in communication and manager interaction
  • Types of business communications in the organization
  • Forms of verbal communication in management
  • Verbal communication styles in management practic
Block 3: Management Coaching
Basic principles of coaching. Coaching system. Coaching relationship.
  • The concept of coaching. The difference between coaching and consulting
  • M. Erickson's Principles
  • The scheme of movement to skill
  • Beckhardt Formula
  • 4 stages of achieving the goal
  • Types of coaching hearing
  • Coaching questioning system
  • Ethics of Coach
  • Scaling and Chinese menu - as methods in coaching
  • Work with the purpose
Block 4: Conflict Management
The concept of conflict, its essence. Structure and process of conflict development. Classification, typology of conflicts.
  • Main types of conflicts. Classification problem
  • Objective and subjective factors of conflict occurrence
  • Conflict Structure
  • Conflict Dynamics
  • Conflict Functions
  • Interpersonal conflict
  • Theory and practice of conflict resolution
  • Basic rules of conflict prevention
  • Conflict and stress prevention
  • Main types of behavior in a conflict situation
Block 5: Time Management
Time - management, its meaning and work planning. Types of planning. Tools for successful planning.
  • The concept of time and its types
  • Characteristics of successful time management indicators
  • The concept of temporary competence. Characteristics of components of temporary competence
  • Typology of Personal Organization of Activity Time (L. Kublitzkene)
  • Characteristics of integral time management C. Prentice
  • Planning Requirement of L. Zeiverg
  • The role of goal setting in time management of J. Knobblacht
  • Feature of Eisenhower principle in case planning
  • Characterization of the planning principle 60:40
  • SMART technique in the process of target burning
  • Characterization of time "tarnishes"
  • Modern time management of G. Arkhangelsky
  • Instrumental Time Management Y. Pogorelov
  • Characteristics of the Pareto Law
  • The role of goal setting in human life. Principles of goal setting
Block 6: Leadership and Teamwork
Leadership concept. Professionalism, personality and emotional intelligence of a leader. Images of leaders. Leader training.
    • Team as a special kind of groups
    • Team development models and stages
    • Methods of role diagnostics of the group
    • Behavioral theories of leadership
    • Situation theories of leadership
    • Theory "X" and Theory "W" by D. McGregor
    • R. Likert Leadership Systems
    • Tannenbaum-Schmidt Leadership Model
    • Fred Fiedler Situation Model
    • Functions of leaders and executives
Block 7: Public speeches and presentations
Speech preparation. Place of speech. Clothes. Errors in public speaking.
    • Errors in public speaking
    • Rules for successful public speaking
    • Place of performance
    • Public Speech Composition
    • Speaker's Clothes
    • Preparation of presentation
    • Principles of information structuring
    • The technique of public speaking
    • Active work with the audience
    • Conclusion of presentation
You will learn:
Show flexibility in management
Not afraid to take responsibility
To work in a team, to understand that the successful project was made by the team, not you personally
Quickly and accurately set tasks for employees, motivating them for quality work
Train the team, persuade and influence, prevent and smooth conflicts
Beautifully present projects and company
Conducting productive discussions
The course leads
Kosikova Julia
Candidate of Economic Sciences, Associate Professor, Head of the Department of Customs and Commodity Examination
Issued document
Certificate of professional development of the established sample
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+7 (499) 750-11-16
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